Select File, Export and give the file a name noting where it is System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information).
Please provide a copy of your System Information file. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Please download and run Driver View and upload a copy of What is your computer make and model? If not a branded computer what is your motherboard make and model? You would not normally download a Renesas driver through Windows Update. If issue still persists postīack with current status of your computer and result of proposed suggestion, we will be happy to assist you. USB 3.0 Driver: Intel® USB 3.0 eXtensible Host Controller Driver for Intel® 8 Series/C220 Chipset Family If you are willing to install the USB 3.0 driver then try to download and install the drivers for the USB 3.0 Driver: Intel® USB 3.0 extensible Host Controller from the link provided below. you may refer to the article mentioned below to check installed updates. You may check the view installed update list and can find that update if it is installed. It is hard to provide you the KB number of the update which is responsible for the Thank you for posting your query on Microsoft Community.Īs per the issue description you are facing issue in installing the manufacturer USB 3 drivers and according to you that might be if Renesas chipset driver is installed.
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